主管单位:中国科学技术协会
主办单位:中国地理学会
承办单位:华东师范大学

世界地理研究 ›› 2016, Vol. ›› Issue (02): 158-168.

• 文化与社会 • 上一篇    下一篇

基于在线点评的黄山风景区旅游形象感知研究

许亚元   

  1. 安徽师范大学经济管理学院
  • 收稿日期:2015-01-28 修回日期:2015-07-20 出版日期:2016-04-15 发布日期:2016-04-06
  • 通讯作者: 许亚元
  • 基金资助:

    皖南国际旅游文化示范区营销联盟研究;皖江区域产业升级的动力机制与发展路径研究

Study on Image Perception of the Huangshan Mountain Based on Online Reviews

  • Received:2015-01-28 Revised:2015-07-20 Online:2016-04-15 Published:2016-04-06

摘要: 形象是旅游目的地的灵魂和生命,备受旅游理论研究者和实践者的关注。网络信息化时代背景、丰富的网络资源为旅游目的地形象研究提供了新的视角与素材。基于国内外旅游目的地形象相关研究文献的回顾,选取黄山风景区为案例地,并利用内容挖掘软件ROSTCM 6.0,对到到网中的游客点评进行文本分析,以探讨网络口碑传播的黄山旅游地形象。最后依据分析结果,提出黄山风景区管理与营销方面的建议,为景区管理者进行更精准的形象定位,完善旅游服务、改善游客体验提供理论依据和有益参考。

Abstract: The image is the soul and life of tourism destination, researchers and practitioners of Tourism pay great attention to it. Background of network information and rich network resources provide new perspective and material for tourism destination image research. Based on the review on related research literature of tourism destination image at home and abroad, this article takes the Huangshan Mountain for case and then analyzes the tourist reviews on TripAdvisor by using content mining software ROSTCM 6.0 and Finally obtain the tourism destination image of Huangshan Mountain disseminated on Internet. According to the results, We Put forward some suggestions about management and marketing of Huangshan Mountain and Hope can Provide theoretical basis and beneficial reference for scenic managers In terms of image positioning and tourism services and tourist experience.